The buildup of uric acid crystals and the breakdown of other ingredients enhance the ammonia smell in pet urine. When pets urinate on the grass, if it’s not cleaned, the urine will turn into a gel and attach itself to the grass blades and infill, creating a horrible smell!

TurfWash is the only company that entirely kills and extracts harmful bacteria, allergens, and odor in artificial turf.

Extraction is crucial to entirely removing all harmful bacteria from the grass. Instead of just applying a chemical and walking away, we completely remove the harmful bacteria, allergens, and odor from artificial turf. Without extraction, artificial grass becomes a massive breeding ground for bacteria to mutate.

Our extraction process sets us apart from any other company. At TurfWash, we have developed a cleaning process that will kill bacteria, clean the turf fibers and infill, and extract it all in one stop. Instead of placing a band-aid on the problem and walking away, we remove it!

Every artificial turf is different. The turf’s manufacturer, how the installer laid it, and how well homeowners have maintained it since installation play a massive role in determining if it’s time to replace artificial turf. Upon arrival, our technicians assess the turf and give an expert opinion on whether it is time to replace it.

Here is a link to all the harmful bacteria our processes eliminate.

Homeowners should never use bleach to clean artificial turf. Not only is it unsafe to use when in contact with skin, but it will also ruin and stain the artificial turf.

Antimicrobial infill is a type of infill that works similarly to kitty litter. Each grain of antimicrobial infill is designed to hold a certain percentage of its body weight (in this case, urine or water from rain, hoses, and sprinkler systems) before exfoliating. During rain storms, that odor is at its peak for this reason. The infill will have to be re-installed after some time since it does disintegrate over time.

Our turf-cleaning prices are based on 400 sq ft. Depending upon the size and situation, we have special packages to suit all your needs.

Here is a video created on measuring sqft: https://youtu.be/3pnlwAIXpro

Contact us, and someone from our knowledgeable staff will guide you through selecting what service(s) best suit your needs!

There is no wait time after we finish our service. Our chemicals and processes are completely safe, allowing playtime for kids and pets to resume after we leave!

We recommend our clients be present for the first service. That way, if there are questions, someone will be on-site to answer them. After that, being home when we perform our service is unnecessary.

What services do you offer?

• We offer turf and artificial grass cleaning, maintenance, repair, and installation services.

How often should I clean artificial grass in Phoenix?

• We recommend cleaning your artificial grass every 4 to 6 weeks, but it can vary depending on usage and environmental factors.

What methods do you use to clean artificial grass in Phoenix?

• We use specialized equipment and eco-friendly cleaning solutions to remove debris, stains, and odors from artificial grass.

Are your cleaning products safe for pets and kids?

• Yes, all our cleaning products are non-toxic and safe for pets and children.

Can you remove stains from artificial grass in Phoenix?

• Yes, we can remove most stains with our specialized cleaning methods.

How do you handle pet waste on artificial grass?

• We use enzymatic cleaners to break down pet waste and neutralize odors, followed by thorough rinsing.

What is the cost of your turn cleaning services in Phoenix?

• The cost varies depending on the size of the area and the level of cleaning required. We offer free estimates.

Do you provide a warranty on your services?

• Yes, we offer a happiness guarantee and will address any issues that arise after our service.

How long does a cleaning service take?

• Most cleaning jobs take 1 to 3 hours, depending on the size and condition of the turf.

Can you repair damaged artificial grass?

• Yes, we can repair tears, seams, and other damage to your artificial grass.

How do you prevent moss and algae growth on artificial grass?

• We use cleaning solutions that inhibit the growth of moss and algae and can also apply preventative treatments.

What should I do to prepare for a cleaning appointment?

• Please remove any large objects and ensure the area is accessible for our team.

Do you offer maintenance packages?

• Yes, we offer different maintenance packages tailored to your needs.

How do you handle leaves and other debris?

• We use specialized equipment to remove leaves and other debris efficiently.

Is artificial grass cleaning necessary in the winter?

• Yes, regular cleaning is essential year-round to preserve the formation and longevity of your artificial grass.

Can you clean artificial grass around trees and shrubs?

• Yes, we can clean around landscaping features and remove debris from those areas.

Do you offer one-time cleanings or only recurring services?

• We offer both one-time cleanings and recurring service options.

How do you address odors from artificial grass?

• We use deodorizers and enzyme-based cleaners to eliminate odors effectively.

What happens if it rains after my cleaning?

• Rain should not affect the cleaning results, but it may be necessary to schedule a follow-up if significant debris is washed onto the turf.

How do you handle tough stains like grease or oil?

• We use specialized stain removers and techniques to address tough stains effectively.

What is the best way to maintain artificial grass between cleanings?

• Regular brushing and removing debris will help maintain your artificial grass.

Do you use any harmful chemicals in your cleaning process?

• No, we use environmentally friendly and safe cleaning products.

Can artificial grass be cleaned without water?

• While water is often used, we have techniques for cleaning artificial grass with minimal water if needed.

What should I do if I have a problem installing my artificial grass?

• Contact us for an inspection, and we will address any issues with the installation.

Are your services covered by insurance?

• Yes, we are completely insured for your peace of mind.

How do you ensure your cleaning methods are effective?

• We use state-of-the-art equipment and follow the industry's best techniques to ensure thorough and effective cleaning.

Can you remove weeds from artificial grass?

• Yes, we can remove weeds and prevent their regrowth with our maintenance services.

What types of artificial grass do you clean?

• We clean all types of artificial grass, including residential, commercial, and sports turf.

Is artificial grass cleaning a DIY job?

• While some essential maintenance can be done yourself, professional cleaning ensures a thorough job and extends the lifespan of your turf.

How do you handle large-scale commercial turf cleaning?

• We have specialized equipment and a skilled team to handle large commercial turf-cleaning projects efficiently.

Do you offer emergency cleaning services?

• Yes, we offer emergency services for urgent cleaning needs.

What should I do if my artificial grass is discolored?

• Contact us for an assessment, and we will determine the cause and provide a solution.

Can you clean artificial grass that is heavily soiled?

• Yes, we can handle even heavily soiled turf with our advanced cleaning techniques.

Do you offer discounts for multiple properties or large areas?

• Yes, we offer discounts for multiple properties and large areas. Contact us for details.

How can I schedule an appointment?

• You can organize an appointment by calling us or filling out the contact form on our website.

What should I do if my artificial grass is uneven or has wrinkles?

• We can assess and address issues with unevenness or wrinkles during our service.

Can artificial grass be cleaned in extreme heat?

• Yes, we are equipped to handle cleaning in various weather conditions, including extreme heat.

Do you offer any eco-friendly cleaning options?

• Yes, we use eco-friendly cleaning products and techniques to ensure minimal environmental impact.

How do you handle hazardous materials on artificial grass?

• We follow safety protocols to safely handle and dispose of hazardous materials.

Can you provide references or testimonials from previous clients?

• Yes, we can provide references and testimonials upon demand.

Do you offer free consultations or estimates?

• Yes, we offer complimentary consultations and estimates to assess your needs and provide a quote.

How do you train your staff?

• Our staff undergoes strict training in cleaning techniques, equipment operation, and customer service.

What areas do you service in Phoenix?

• We service the entire Phoenix metropolitan area and surrounding communities.

How can I pay for your services?

• We accept different payment methods, including credit cards, checks, and online payments.

What if I’m not satisfied with the service?

• We offer a satisfaction guarantee and will work with you to address any concerns.

Can you provide tips for maintaining artificial grass between professional cleanings?

• Yes, we can provide maintenance tips and best practices to keep your artificial grass in top condition.

How do you ensure the safety of your employees and customers?

• We adhere to rigid safety protocols and guidelines to ensure the protection of everyone involved.

What should I do if I see pests on my artificial grass?

• Contact us for pest control services or recommendations to address the issue.

Can you clean artificial grass with embedded leaves or debris?

• Yes, our equipment is designed to remove embedded debris and leaves effectively.